FAQ's

  • What is PodLab?

    PodLab is a creative agency that specialises in the development, recording and producing of podcasts. 

    PodLab provides a full suite of services to create or improve your podcast, including:


    + studio hire

    + podcast brand development

    + podcast series development

    + producing – content, guest booking, directing, researching, publishing

    + editing

    + providing highlight clips for promotion

    + social media strategy

    + coaching – voice, interview techniques, presentation and content etc

    + voiceovers

  • Where are you based?

    We are based in central Auckland at 13 Hargreaves Street. Near to Victoria Park and next to the Police Station.

  • How much does it cost to hire a studio?

    You can see our standard prices HERE, but if you require other services or a discount for multiple sessions, please contact us for a tailored quote.

  • Do you offer editing services?

    Yes! We provide comprehensive editing, from basic trims to full post-production, including sound effects, music, graphics and more.

  • What do I need to bring to a recording?


    If you do not need any props for your recording then just bring yourself! Please be prepared to mute your phone in the studio.

    Also avoid wearing tight patterns or prints because they can strobe on camera.

    if you would like to bring anything else, please let us know.

  • Can I add my own branding to my recording?

    Absolutely. You can display your branding on one of our screens in the studio for no extra cost. To add a watermark or other graphics to your project, you will be charged our editing fee.

  • What happens if I go over my time?

    There is a clock in front of you during the recording so you can keep an eye on the time. If you go over your time, the Engineer will give you a wrap-up signal. If there is no one booked immediately after you, you may continue recording but you will be charged for the extra recording hour.

  • Can I hire a host for my podcast?

    Yes, we offer hosting services with professional presenters. Let us know your needs and we will match you with the right person.

  • Can I cancel or reschedule my session?

    You can reschedule your booking online, or direct with us, but if you want to cancel or postpone a confirmed studio booking this must be done at least 12 hours before the hire period starts or 50% of the studio booking rate will apply. Our Studio Engineers have to be paid regardless, so if you do not show up at all, there will be no refund. 100% of the full booking rate will apply.


  • How do I pay you?

    You can pay online for your studio session when you make the booking. If you are an approved credit account customer, we will invoice you. 

  • How do I become a credit account customer?

    Please email us and we will step you through the approval process

  • How do I receive my files at the end of a session?

    During your session, the Studio Engineer will live-switch cameras between the host & guests. After the recording is complete, the engineer will trim and process the audio and video and upload the files to a shared google drive, making them easily accessible for you to download. You will receive your audio, a switched 1920x1080 video as well as single-camera files. 

  • Will my files be upload ready?

    The files will be topped and tailed – they will start at the moment you do the introduction and finish when you sign-off the podcast. We operate a live switching studio, so the studio director will switch between cameras during the recording to the person or people who are speaking. In other words, the files we deliver to you will be ready for upload to your podcast platforms. 1920 x 1080 ratio.

    If you want to edit the recording or delete parts of it, we can cut the podcast according to your instructions. There will be a video editing fee for this service, based on the time it takes and the number of revisions you require.

  • I have some ideas for a podcast, but I want to run them by you for confidence and reassurance. How can I do this?

    This is Jay-Jay & Dom’s superpower! Their experience in broadcasting, podcasting and connecting with audiences spans over 35 years each. Their expertise and guidance will be invaluable to you and your podcast. Please enquire about a consultation appointment. Email contact@podlab.nz

  • Do you have car parking?

    Unfortunately we are very limited with parking. Please enquire if you absolutely need a carpark, otherwise there is plenty of street parking on Hargreaves Street and College Hill, as well as pay-per-plate parks in the New World supermarket across the road.